1. Can I buy domain name elsewhere and host it here?
Yes. You just need to change the domain name servers through your domain name manager.
2. Is the domain name free?
No. You can order domain names here.
3. Can I upgrade / get more space later?
Yes. We sell up to 2 GB plans. Beyond that, it is actually cheaper to get unlimited space hosting directly from hosts like Hostgator.
4. Do you sell reseller hosting? Will I get a WHM?
No. You can host multiple domains in the same hosting account. But you won’t get the features and pricing of a reseller hosting.
5. Do you sell unlimited space hosting?
6. Will you give discount if I buy lot of space?
No. We give only one fixed space plan. You can get a reduced price if you book the hosting for 2 or 3 years.
7. How can I pay?
You can pay by Paypal or deposit / transfer to our Indian Overseas Bank account.
8. Can I have email in my domain name?
Yes. You can create email addresses in your domain name through cPanel. You can also get email addresses through Google Apps which gives you lot of features.
9. Will I get my own cPanel?
Yes. You will get it with full access and control. You can see a demo cPanel here.
10. Will your hosting support so and so feature?
All Hostgator features and supported technologies are available in the hosting we sell. The cPanel comes with Fantastico Deluxe and QuickInstall which will help you one-click-install popular software like WordPress, Drupal etc.,
11. What is the uptime guarantee?
Hostgator is a world class server and offers the best uptime guarantee. We run many of our sites in the same server. If you are not satisfied with the uptime, we will be glad to provide a refund on a prorated basis.